Technical Support

Access our online support for the latest user manuals, reference guides, video tutorials, FAQs and more. For our OEM partners and customers we offer Premium Support with comprehensive product information and technical resources.

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Support

Contact our Customer Service Team

Can't find what you're looking for or need some assistance with your Lazer Safe system? Check out our frequently asked questions or email us at customerservice@lazersafe.com.

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Click on the product links below to view and download user related manuals, guides and more for your Lazer Safe system. If you are a Lazer Safe account holder please login to access your registered product information, extra downloads and our new Condition Code database.


Frequently Asked Questions

Yes we can. Please send a few photos to help identify which model and version you have and we will email you all the related user manuals and alignment guides. Contact our support team at customerservice@lazersafe.com.

OEM embedded systems are tailored to suit each manufacturer and custom integrated into the machine design. Functions, features, set-up and operation of the system will vary from one manufacturer to the next. For user guides and manuals you will need to contact the press brake manufacturer or your machinery dealer for the information specific to your machine make and model.

No. Embedded Lazer Safe systems contain hardware and/or software that is proprietary to the press brake manufacturer. Please contact the press brake manufacturer or your machinery dealer to order replacement parts.

The majority of press brake manufacturers provide a high level of support to their end user customers, however in the unlikely event you experience difficulty obtaining support from the manufacturer then please contact us. We will refer your support request to the manufacturer or assist you directly where appropriate.